We want to be clear about what we are offering.

• How do I provide information about my work experience and achievements for the resume?

Over the phone. Unlike other resume service companies, we prefer to connect with you personally to make sure you tell us about yourself directly instead of plain and dry emails or messaging bots.

• What is included in your resume writing service (basic)?

30 Minutes phone consultation to understand what you are looking for, 1 free revision, free interview prep sheet with 5 business days turnaround time.

• How do I schedule the consultation appointment?

To schedule the consultation appointment, our team will promptly send an email to you with a scheduling screen, where you can select an available slot that best suits your schedule.

• How long does it take to receive the completed resume?

Regular processing time is 5 business days, but you can ask for 2 days expedited service at the ordering screen by selecting the upgraded package.

• Can I request revisions or updates to my resume after it's completed?

Yes! When you need one, feel free to reach out to us. We offer 1 free revision within 1 months of final resume delivery, and later if needed you can always come back for the Resume Makeover Service. Remember- tailoring your resume to match each job title of interest, will improve your chances of landing the job.

• What qualifications do your resume writers have?

Our resume writers possess extensive experience in professional resume writing, industry knowledge, and expertise in crafting tailored resumes that showcase your skills and achievements effectively. Furthermore, our resume writers' empathy and understanding, especially for new immigrant clients, aid in creating impactful resumes that highlight skills, experiences, and potential, resonating with employers.

• Do you offer specialized resumes for different industries or career levels?

Yes! We offer specialized resumes tailored for various industries, career levels, and specific job roles to ensure that each client's unique qualifications and experiences are effectively highlighted.

• Will my resume be optimized for Applicant Tracking Systems (ATS)?

Absolutely, we optimize resumes to ensure they are ATS-friendly, helping increase the chances of passing through automated screening processes used by employers.

• Can you help with writing cover letters or LinkedIn profiles?

Yes, we do that too! Please make sure to select related service when placing your order.

Resume Writing

Career Counseling

• What is the goal of career counseling?

The goal of career counseling for individuals new to the American job market is to provide tailored guidance, support, and resources to help them navigate cultural nuances, understand job market trends, develop essential skills, and make informed career decisions that align with their goals and aspirations in the American professional landscape. You can meet with us regardless your job status is: seeking a job or working for one.

• Can you assist with job search strategies and networking?

Absolutely. In addition to resume writing, we provide guidance on effective job search strategies, networking techniques, and how to navigate professional platforms to enhance your visibility in the job market.

• How does career counseling differ from other services like resume writing or interview coaching?

Career counseling for newcomers to the American job market takes a holistic approach, addressing cultural adaptation, skill development, goal setting, and informed decision-making, while resume writing and interview coaching focus on specific aspects of the job search process.

• How long are the sessions and how many are typically needed for career counseling?

A session is 30 minutes. But the number of session you need really depends on your current place in your career, your goals; so to your questions and willingness to learn. We have multiple service options for you to choose from to make sure that we got you properly covered.

• Can career counseling help with choosing a new career path or exploring different industries?

Since you are embarking to a new life in the US, you have every right to plan your own future to your desires. We are here to support you either way.

• How confidential are career counseling sessions?

Career counseling sessions are strictly confidential, and client information is kept private and secure. We adhere to professional ethical standards and prioritize client confidentiality to create a safe and trusting environment for open and honest discussions about career-related matters.

• How do I schedule a career counseling appointment?

To schedule a career counseling appointment, our team will promptly send an email to you with a scheduling screen, where you can select an available slot that best suits your schedule.

Interview Coaching

• What does your interview coaching service include?

Our interview coaching service is a personalized sessions focused on enhancing interview skills, building confidence, addressing cultural nuances, providing strategies for answering common interview questions, practicing mock interviews, and offering feedback and guidance to help you succeed in interviews and navigate the American job market effectively.

• How long are the coaching sessions and how many sessions are recommended?

A session is 30 minutes. You will receive proper study package as soon as you place your order, but it would be beneficial for the process if you get ready in advance for the effectiveness of the time you spend with the mentor. We usually recommend multiple sessions to make sure you feel ready and confident about your interview skills.

• How do I schedule an interview coaching session?

To schedule a coaching session, our team will promptly send an email to you with a scheduling screen, where you can select an available slot that best suits your schedule.

• Can interview coaching assist with salary negotiation and post-interview follow-up?

Absolutely! As this is a very important part of the process, we will gladly help with that too.

• Can interview coaching help me address employment gaps or weaknesses in my resume or work experience?

Interview coaching boosts confidence by providing personalized guidance, practice, and feedback tailored to improve communication skills and articulate qualifications effectively during job interviews. This includes employment gaps and any other weaknesses that you think you have.

• Do you offer mock interview sessions as part of interview coaching, and how are they conducted?

Yes, we provide mock interview sessions as part of our interview coaching service. These sessions simulate real interview scenarios, allowing you to practice answering questions and receive feedback to improve your performance.

Customer Support

• Is my information kept confidential?

Absolutely. We prioritize the confidentiality and security of your personal and professional information. Our team adheres to strict privacy policies, and your data is handled with the utmost care. Please refer to Privacy Policy page for further information.

• Can I contact my writer, counselor or coach?

You can always contact your writer via email using info@becomingamericanresume.com. Additionally, if you have any questions, you may write us from Contact page.

• What is your refund policy if I am not satisfied with the resume writing service?

We ask that you contact us if you're dissatisfied with our resume writing service even after receiving it. Although we may not be able to provide a refund for services already rendered, we value your feedback and would like to review your order. In most of the situations, assigning another writer to review and make constructive updates may be the best course of action.

• Do you offer refunds for career counseling or interview coaching sessions if I am not satisfied with the guidance provided?

If you've made a purchase but have not yet received certain services, such as a cover letter or LinkedIn profile from a professional package, please contact us for potential refunds related to the services not yet fulfilled. However, refunds cannot be processed once services have been rendered.

• Are there any conditions or limitations on after service claims, such as a time frame or number of sessions completed?

Please ensure that your request is sent in writing to info@becomingamericanresume.com within 30 days of receiving your service.

• What happens if there are technical issues or interruptions during a live sessions that impact the quality of the service?

In case of technical issues or interruptions during a live session that affect the service quality, we'll promptly address and resolve the issues to ensure you receive the best experience possible.

• What is the policy for missed or no-show appointments for any of the services?

We understand that life gets complicated sometimes, so feel free to reach out to us to see if this can be rescheduled. However, as a general rule we are unable to offer refunds for missed or no-show appointments for any of our services.

• How does appointment cancellation works?

We understand that life gets in the way sometimes, so you might have to click that "Cancel" button for your scheduled appointment. If that happens feel free to reach out to us to see if we may be able to reschedule your appointment. Depending on the timing of the cancellation request, we will consider the request.

• Have not find a question to your answer here?

Feel free to fill out the form from Contact page or email us at info@becomingamericanresume.com